Strategizing & Organizing

Saturday, February 07, 2009 - Crossing Academic-Practitioner Boundries

Pettigrew, Thomas and Whittington (2002) refer to the primary concerns of the strategist as addressing questions about the ‘purposes, directions, choices, changes, governance, organization and performance of institutions in their industry, market and social, economic and political contexts’.

Concerns of the strategy practitioner and strategy researcher are, by necessity, broad, holistic, complex and action orientated whilst also focusing on the specific, to inquire in depth, to reduce complexity to manageable proportions through frameworks, models and matrices, to provide insights for reflection and prescriptions for practice.

Strategy practitioners make decisions in, for example, market contexts, using preferred tools, methodologies and perspectives to carry out the analysis and make decisions.

Strategy academics research through the lens of their own research contexts and traditions be they qualitative or quantitative, positivist or idealist, based on primary or secondary data.

Both are affected by the national or industry context or, in the case of strategy academics, by the traditions of the academic subject or institution.

An ongoing dialogue between scholars, between practitioners (managers, consultants) and between scholars and practitioners leads to the evolution of the strategy field.

Reference:

Pettigrew, A. Thomas, H. Whittington, R., Strategic Management: The Strengths and Limitations of a Field. In Handbook of Strategy and Management, Eds. Pettigrew, A. Thomas, H. Whittington, R. Sage: London, 2002, Pages 3-30.

Also see:

Johnson, G. Langley, A. Melin, L. Whittington R., Strategy as Practice: Reseach Directions and Resources, Cambridge University Press: Cambridge, 2007.

Strategy, Flying Fish, Knowledge and Contexts

Wednesday, February 18, 2009 - Zen Koan: Why does a flying fish fly? : Reflections on the Relationship between Strategy, Knowledge and Contexts.

Strategy, Flying Fish, Knowledge and Contexts

At the core of the development and delivery of strategy is the ability to link knowledge-workers across knowledge-silos so that shared understanding can emerge and be enacted. The mind-set and professional education of the Finance Director (e.g. ACA), the Marketing Director (e.g. FCIM) and Operations Director (e.g. Logistics) differ yet the MBA can and the CEO must bring them together in a shared horizontal understanding within which these knowledge silo’s (and the staff working within them) can be brought together to meet overarching strategic outcomes, through devolved flexibility in how delivered.

The question arises – How can knowledge silos (throughout and across organizations) be brought together? Perhaps through their application to a shared question?

For example:

Zen Koan: Why does a Flying Fish Fly?

Notes:

  1. A Koan (literally public case) is a story or dialogue. (Source: Wikapedia)
  2. Cognitive Maps and Mindsets: Why does a flying fish fly?
  • Chemistry – What is the change in distribution of adreline when the flying fish fly’s?
  • Biology – How does the blood of the flying fish deal with the changes in temperature and pressure from water to air?
  • Physics – What is the nature of quantum resonance when the flying fish is in flight?
  • Engineering – Is flying fish wing joint articulation of a higher degree than normal fish and how is the joint structured?
  • Psychology - Does the flying fish understand it is different from the Cod? Does it care?
  • Art - Is the flying fish aware of the beauty of the arc it creates as it fly’s over a sunlit ocean?
  • Philosophy – What does the flying fish help us to understand about the nature of existence?
  • Computer Science – Is the flying fish a conscious or ‘machine’ intelligence?
  • Mathematics – Can an algorithm be written to project the future behaviour of flying fish?
  • Genetics – Why is a flying fish a flying fish?
  • Education and Behavioural Psychology - How does a senior flying fish educate a junior flying fish to behave like a flying fish rather than a Cod?
  • Management – What does the flying fish help us to understand about peak performance?

Source: ul-Haq, 2009.

Cognitive Maps?

How do these knowledge-silos relate to the individual? Perhaps the Cognitive School of Thought (Burgoyne & Stuart, 1977) can provide some insights:

‘the person develops, evolves his [her] own understanding or ‘personal map’ of the world in the light of his experience of it. The person continually adapts and extends his map as he attempts to navigate by it. Key principles of learning from the cognitive school of thought are that learning is taking in new facts that call for extending (assimilation) or revising (accommodation) of the map. The ‘cognitive maps’ are not just an accumulation of facts and data, but the representation of patterns and relationships among and between them. Reflection on disparate facts may lead to insights about patterns and relationships. The cognitive school is therefore concerned with grasping ‘wholeness’ rather than ‘atomism’.

Knowledge?

At an organizational level it is important to understand the nature of knowledge so that organizational mechanisms for its acquiring, development, sharing and utilization can be developed and nurtured. Are there existing frameworks to understand knowledge?

Perhaps Venzin, Krogh and Roos (1998) can provide some classifications? In Table 2.6, page 48, the authors provide a set of classifications, based on the academic literature, of forms of knowledge.

Tacit Knowledge
Embodied Knowledge
Encoded Knowledge
Embrained Knowledge
Embedded Knowledge
Event Knowledge
Procedural Knowledge

Knowledge, Strategy, Contexts?

According to Pettigrew, Thomas and Whittington (2002) the primary concerns of the strategist are addressing questions about the ‘purposes, directions, choices, changes, governance, organization and performance of institutions in their industry, market and social, economic and political contexts’.
So, is there a method for linking the world of internal organization specific knowledge and the broader external context?

Perhaps Normann (2001) provides an insight on how to change ‘conceptional maps’ to address changing external landscapes?

Perhaps Clark (2000) helps to develop an understanding of differing contexts?

References:

Burgoyne, J., Stuart, R., Implicit Learning Theories as Determinants of the Effect of Management Development Programmes, Personnel Review, Vol. 6, Number 2, Spring 1977.

Clark, P. Organisations in Action: Competition between Contexts, Routledge: London and New York, 2000.

Normann, R., Reframing Business: When the Map changes the Landscape’, John Whiley & Sons, Ltd: England, 2001.

Pettigrew, A. Thomas, H. Whittington, R., Strategic Management: The Strengths and Limitations of a Field. In Handbook of Strategy and Management, Eds. Pettigrew, A. Thomas, H. Whittington, R. Sage: London, 2002, Pages 3-30.

Venzin, M. von Krogh, G. Roos, J., Future Research into Knowledge Management, Chapter 2, Pages 26-66, In: v Krogh, G. Roos, J. Kleine, D., Knowing in Firms: Understanding, Managing and Measuring Knowledge, Sage: London, 1998.

Definitions of Knowledge

Wednesday, February 18, 2009 - Venzin, M. von Krogh, G. Roos, J., Future Research into Knowledge Management, Chapter 2, Pages 26-66, In: v Krogh, G. Roos, J. Kleine, D., Knowing in Firms: Understanding, Managing and Measuring Knowledge, Sage: London, 1998.

Venzin, Krogh and Roos (1998) can provide some insights into the definitions of knowledge. In Table 2.6, page 48, the authors provide a set of classifications, based on the academic literature, of forms of knowledge. All quotes in this section are from this text:

Tacit Knowledge

‘A person knows more than they can express in words. A painter, for example, cannot describe in detail how he goes about drafting a new picture. This category explores the development of knowledge as well as knowledge transfer relative to the interaction of explicit and tacit knowledge’

Embodied Knowledge

‘Knowledge in this category results from experiences of physical presence (i.e. project work). The emphasis lies on the process of knowledge development’

Encoded Knowledge

‘Knowledge that remains in the company after all employees have gone home i.e. notebooks, data banks containing information on customers and employees, product catalogues, codified rules and regulation, itineraries, training materials, etc’

Embrained Knowledge

‘This category of knowledge depends on the cognitive abilities which allow of the recognition of underlying patterns (for example of a new industry) and of the reflection of basic assumptions…or abstractions synthesizing’

Embedded Knowledge

‘The emphasis lies on the process of knowledge construction. Knowledge is here embedded in a variety of contextual factors and not objectively pre-given. Shared knowledge is generated in different language systems, (organizational) cultures and (work) groups’

Event Knowledge

‘This category describes knowledge of events but also trends within and outside the organization (for example, company A buys company B, or the number of accidents has dropped by 20%)’

Procedural Knowledge

‘Contrary to the knowledge of events, this category encompasses knowledge of processes and as opposed correlations. Examples include ‘if…then’ scenarios, knowledge of product processes or procedural knowledge, for example contract negotiations’

Brand Value, Net Asset Value & Market Value

Bank and Auto Shares Undervalued?

Sunday, March 29, 2009 - Research Seminar: Mr. Peter Walshe, Global Account Director, MillwardBrown www.millwardbrown.com, Branding Research Seminar at the Birmingham Business School, University of Birmingham, UK, 18th March 2009. Chair: Dr George Christodoulides.

Mr. Walshe discussed the mechanisms for analysing and determining the value of a brand in large organisations and explained how this process was consistent across industries and countries.

In the Q&A session, I expressed the view that the current valuation of some bank shares seems to be lower than the sum of the brand value and net asset value would suggest.

Mr. Walshe responded that, in the Bank and Automobile sector, the mathematical relationship between the different elements that make up the value of a company’s shares seem to have disconnected in these extraordinary times.

It may be that, at least in the Bank and Automobile sectors, negative market sentiment is driving the market value of these shares rather than the intrinsic value. Perhaps it’s time for the City share analysts to consider revaluing companies in the Bank and Automobile sectors upwards so that the market value is more akin to their intrinsic value?

G20, GDP, GNH, Development Strategy

Markets, Virtue, Prudence

Monday, April 13, 2009 - Becker, B., Barry, P., Snell, A., Bhutan, Height of Happiness? Film BBTV Ltd, UK, 2008.

The film ‘Bhutan, Height of Happiness?’ stunningly documents the transition of The Kingdom of Bhutan, a small Buddhist Kingdom sandwiched between the giant neighbours of India and China, from a closed community to one open to global forces. The film shows how the first stage of globalization has led to an increase in the challenges of modern society, but still underpinned by a collective desire to ensure that the culture, and most importantly for the Bhutanese leaders, the collective values, are retained and inform Bhutan’s development.

How are these values enacted – Bhutan uses Gross National Happiness (GNH) as its overriding measure and this is made up of nine factors: psychological well being, time use, community vitality, culture, health, education, environmental diversity, living standards, governance (Bhutan 2009).

At first glance Gross National Happiness (GNH) seems to be at odds with the overriding concept of GDP (Gross Domestic Product) which is used by the rest of the world to measure its success.

The key foundations of globalization are Ricardo (1817) and the concept of comparative advantage (in short, specialize and trade) and Smith (1776) and the concept of free trade (in short, division of labour and exchange) and these seem to be out of line with the foundations of Bhutan’s GNH ideas.

Adam Smith’s earlier book, The Theory of Moral Sentiments (1759), does, however, provide the concept of ‘virtue’ and states:

‘when we consider the character of an individual, we naturally view it under two different aspects: first, as it may affect his own happiness; and, secondly, as it may affect that of other people’ (p309).

‘the care of the health, of the fortune, of the rank and reputation of the individual, the objects upon which his comfort and happiness in this life are supposed principally to depend, is considered as the proper business of that virtue which is commonly called prudence’ (p311)

‘the character of every individual , so far as it can affect the happiness of other people, must do so by the disposition either to hurt or to benefit them’ (p319)

At the foundations of globalization are the Smith concepts of ‘virtue’ and ‘prudence’, though varied in application. The newly open society of Bhutan’s guiding principles of Gross National Happiness may well provide a micro-case of the dynamic between ‘markets’ and ‘virtue’ and the well educated leaders of Bhutan will need to make decisions on what is the best balance between these for the Bhutanese.

As the impacts of the credit crunch and the global (GDP) recession hit, perhaps Smith’s ideas of ‘virtue’ and ‘prudence’ and Bhutan’s ‘Gross Domestic Happiness’ should be brought to the fore in the deliberations of the G20 in structuring the best future balance between the ‘lexus and the olive tree’ (Friedman 1999).

References:

Bhutan, Gross National Happiness, The Centre for Bhutan Studies, Thimpbu, Bhutan, 2009. http://www.grossnationalhappiness.com/gnhIndex/gnhIndexVariables.aspx

Friedman, T., The Lexus and the Olive Tree, London: Harper Collins, 1999.

Ricardo, D., On the Principles of Political Economy and Taxation, London: John Murry, 1817.

Smith, A., An Inquiry into the Nature and Causes of the Wealth of Nations, London: W. Strahan and T. Cadell, 1796.

Smith, A., The Theory of Moral Sentiments, London: A. Miller, 1759. (Note: All page numbered quotes above from the Prometheus Books, 2000 ISBN 1-57392-800-3 reprint).

Porter + Rugman

National Strategy + Bilateral Trade

Tuesday, May 26, 2009 - Moon, H.C., Rugman, A.M., & Verbeke, A. (1998). The generalized double diamond approach to international competitiveness of Korea and Singapore. International Business Review, 7, 135-150.

Tuesday, May 26, 2009 – Moon, H.C., Rugman, A.M., & Verbeke, A. (1998). The generalized double diamond approach to international competitiveness of Korea and Singapore. International Business Review, 7, 135-150.

The Diamond Framework of Porter (1990) provides an analysis structure to appraise the constituent parts of a nations competitive advantage – Firm strategy, structure, rivalry; Factor conditions; Demand conditions; Related and supporting industries.

Rugman et al (1998) suggests that the Porter Diamond Framework is of use in a single country context but, as so much of a nation’s activity takes place in a regional, international or global context, it is important to consider the trade relationships between countries to gain a full analysis at the nation level. Accordingly Rugman et al (1998) propose a Double Diamond Framework to consider the trade space between two countries.

Rugman et al (1998) propose three important extensions to Porter (1990):

‘explicitly incorporates multinational activity’
‘allows us to operationalize the competitiveness paradigm’
‘includes Government…as a important variable which influences the four determinants’.

References:

Moon, H.C., Rugman, A.M., & Verbeke, A. (1995). The generalized double diamond approach to international competitiveness. In A. Rugman, J., Van Den Broeck & A. Verbeke (Eds.) Research in global strategic management: Volume 5: Beyond the diamond (pp.97-114). Greenwich, CT: JAI Press.

Moon, H.C., Rugman, A.M., & Verbeke, A. (1998). The generalized double diamond approach to international competitiveness of Korea and Singapore. International Business Review, 7, 135-150.

Porter, M.E. (1990). The competitive advantage of nations, New York: Free Press.

Rugman, A.M., & D’Cruz, J.R. (1993). The double diamond model of international competitiveness: Canada’s experience. Management International Review, 33(2), 17-39.

Rugman has discussed the Porter Single Diamond and the Rugman Double Diamond in Part 4 (Free Trade, NAFTA, and Competitiveness) of ‘Rugman Reviews International Business’ 2009.

Reference:
Rugman, A. Rugman Reviews International Business, Palgrave Macmillan: England, 2009.

World Consumption – Developing World Mobility

MNCs, Sustainability, Development, Pricing

Saturday, August 08, 2009 – Khurrum Mahmood, Waseem Mahmood, Insha’allah, Dirty Duck Productions and Lincoln School of Media, Film: England, 2009.

Globalisation in trade is generally considered as a force for good which can lift sections of developing world populations out of poverty. Examples include the 100 Million or so who have made this transition in India and China over the last 10 years echoed by increasing numbers in Brazil.

At the core of globalisation are multinational corporations (MNCs) which provide goods and services to Government, household and individual consumers while sourcing raw materials and labour from local and developing world sources as appropriate. The MNC faces a complex task of balancing the needs of multiple stakeholders – increased government legislation, employee costs, institutional (mainly pension funds) shareholders return on investment – while meeting seemingly insatiable developed world consumer demands for more for less.

The latter leads the MNC to search for even lower cost of labour and raw materials and further increasing the fragility and venerability of local and global supply chains. This may lead to major pressures to reduce labour (often indirectly employed) costs in developing world locations to levels that are unsustainable.

The rural poor in the developing world have access to subsistence farming, the urban poor look to MNCs to provide work which would allow upward mobility. Increasingly the MNCs are desirous, through corporate responsibility programmes and fair-trade arrangements, to assist in micro-development goals.

A major portion of the wealth of developed nations is embedded in its tangible and intangible infrastructures (transportation arteries, utilities provision, access to education and health care, legislation and individual protections, un-bias legal systems, discernible and transferable property rights) while the developing country urban poor have limited rights and protections.

To development, and related, workers operating ‘in the field’ (be they aid or NGO employees, doctors or health workers, legitimate micro-credit providers or foreign correspondents) much of the reality of the urban developing country poor is known.

The true value of this exceptional film is in the insight it provides of this reality through the lens of one family and;

  1. The understanding it delivers to the developed world consumers that MNCs should provide products and services at a ‘sustainable price’, one that allows all the MNCs stakeholders to benefit.
  2. The understanding it delivers to the developed world consumers that the days of ‘more for less’ are over, rather ‘what I need for a sustainable price’ is becoming at the forefront of modern thinking.

Developing ‘Philosopher Kings’

Kings College London

Thursday, February 04, 2010

At a time when the business sector is being asked to consider ‘virtue’ and ‘prudence’ in its work, Kings College London aims to cut the Philosophy Department. Will you join me in adding your name to the petition against these cuts?

Engendering cross knowledge silo dialogue

Sunday, October 19, 2008 – Centre for Public Service Partnerships (www.cpsp.bham.ac.uk) Mini-Commission on Good Practice in Joint Ventures/Alliances/Strategic Partnerships for Public Services, 14th July 2008.

The CPSP Mini-Commission is an example of how to engage ‘deep domain’ experts in meaningful ‘cross-silo’ dialogue leading to new understanding, forms of knowledge and research agendas.

Public Sector-Private Sector Provision?

The 4 Dimensional Matrix™

Friday, March 27, 2009 - Burton, J., ul-Haq, R., Frameworks for Analysing Privatization: A New Approach – The 4 Dimensional Matrix™, The Journal of Global Competitiveness, Closson Press, USA, Vol. 9(1), 2001, pp327-349.

The 4 Dimension Matrix™ was developed by Burton and ul-Haq to analyse the process of the provision of a number of formally public services (water, energy, airlines, telecommunications etc.) by the private sector in the UK and provide a mechanism to link these dimensions in the decisions of overseas governments as to the degree of public-private provision of public services.

The four dimensions are:

  1. The degree of change in the micro-environment (quantum/small)
  2. The type of competitive environment within which the firm is being privatised (X or Y Type privatization).
  3. The degree of standard model strategic management processes (standard/neutered).
  4. The movement of the firms position in relation to dimensions 1, 2 and 3 over time.

Recent global and domestic events have led to the some of the UK retail banking and commercial banking sector being placed in varying degrees of Government ownership, with some restrictions on profit orientated strategic decision making and reductions in competition.

It may be that the Burton and ul-Haq 4 Dimension Matrix™ can provide an analytical framework to track and determine the appropriate shifts along these private-public continuum over time.